FAQS

CARE INSTRUCTIONS

Hand wash and hang or lay flat to dry!

PACKAGING

Unfortunately, at this time we do not offer custom gift wrapping. However, all orders will arrive delicately folded and packaged in a transparent cellophane wrapping envelope. Each item is handled with care prior to departing our facility.

PAYMENTS

I found exactly what I'm looking for. How can I pay?

We accept secure credit card payments including Visa, Mastercard and American Express.

Why was my payment declined?

This typically happens for one of two reasons: your cardholder may decline the purchase due to your account balance or you may have incorrectly input your information. Double check that you have entered the information directly from your card including your card number, expiration date, CVC number and that your billing information is input correctly.

DELIVERY

How long after my purchase will I receive my order?

The time needed to prepare an order for shipping varies. For details, see individual items.

Do you do rush orders?

We can definitely rush your order and have it delivered within a week or sooner from the order date. Please indicate your request and pay all applicable fees at checkout.

Does SS Weddings cover the cost of customs, duties and taxes?

SS Weddings isn't responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. Prices as advertised do not include these.

SIZING DETAILS

Here's a size guide: https://img0.etsystatic.com/209/0/15054396/il_570xN.1215747976_9j12.jpg

Heads up:

When placing your order don't forget to double check all shipping address details are correct and up to date.